Privacy Policy
Last updated: February 2026
Your privacy is important to us and we are committed to responsibly handling your personal information and we only collect and use your personal information as outlined below.
SECTION 1 – GENERAL
This Privacy Policy sets out how we collect, store, use and disclose your personal information. Through your use of the Jigsaur Sports mobile app, website, and related services, you are consenting to the collection and use (as outlined in this Privacy Policy) of this information.
This Privacy Policy covers Jigsaur Sports and any associated entities that help us provide the Jigsaur Sports app and website. Jigsaur Sports is referred to throughout this Privacy Policy as “we”, “us”, or “our”. Where applicable, Jigsaur Sports will also be the applicable data controller and will be responsible for your personal information.
Jigsaur Sports takes your privacy seriously and is committed to its compliance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (‘Privacy Principles’).
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
When you join a session, manage your profile, interact with groups or messages, or make a payment, we collect the personal information you give us, such as your name, phone number, email address, profile details, registration details, and payment-related information.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Service communications: With your permission or where needed to provide the service, we may send you messages about sessions, groups, payments, account activity, product updates, and support.
SECTION 3 – CONSENT
How do you get my consent?
When you browse our website, provide us with personal information to create an account, join a session, complete a registration, make a payment, or contact support, we imply that you consent to our collecting it and using it for that specific reason only. Your consent to this Privacy Policy is the legal basis upon which we can collect, use, store, process and disclose your personal information.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If you do not wish to provide personal information to us, then you are not obliged to do so. However, please be aware that this will affect your use of any and all websites, platforms, applications, products or services offered to you.
We reserve the right to review, amend, update or change this Privacy Policy from time to time to reflect our practices and obligations under the law. Any changes will take effect when they are made or posted on our website, platform or application and you are electronically notified of the same.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@jigsaur.com.
What information we collect
Personal information has the meaning given to it under your local data protection laws and generally means information which relates to an individual who can be identified from that information.
We collect the personal data necessary for us to provide you with the services you have requested from us. You do not have to provide us with your personal information, but if you do not do so, we may not be able to provide you with some or all of our services. By disclosing personal information to Jigsaur Sports, you are consenting to its collection.
Where practicable, we will give you the option of interacting with us anonymously or using a pseudonym.
Generally, the kinds of personal information Jigsaur Sports may collect are:
contact information such as your name, addresses and email addresses
other contact details including online addresses or online names;
anonymous demographic information which is not unique to you, such as your postcode, age, gender;
your location or activity including IP address, and whether you’ve accessed third party sites; and
other information relevant to the type of services being provided to you.
In regard to any sensitive information, we will only collect sensitive information in compliance with the local data protection laws and/or with your consent and/or where it is reasonably necessary for or directly related to the services that you have requested from us. To the extent permitted by the local data protection laws you consent to us collecting that sensitive information for the purpose for which it was collected and being stored, used, processed and disclosed as set out in this Privacy Policy.
Scope
This Privacy Policy applies to:
all personal information that is collected, stored, used, processed and disclosed by Jigsaur Sports when you use our app, website, or services;
the use of personal information that is collected, stored, used, processed and disclosed when you participate in our events, promotions or contests or otherwise interact with us (e.g. through social media); and
how we process your personal information, who we might share it with and what controls and rights you have in respect of it.
If you do not agree to any of the provisions of this Privacy Policy, you must not use our website or any of our services or provide us with any personal information.
SECTION 4 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 – FIREBASE
Our website is available at https://jigsaur.app. We use cloud hosting and Firebase services to provide information about Jigsaur Sports and to operate the app.
Your data is stored through Firebase's data storage, databases and the general Firebase application. They store your data on a secure server behind a firewall.
SECTION 7 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our website, they may direct you away from our site. We are not responsible for the content or the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 8 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 9 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.
QUESTIONS AND CONTACT INFORMATION
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to contact@jigsaur.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.